TeamEmailReason
Client Relationssecretariat@verra.orgAsk general questions about developing a project or an existing project.

Please include your project ID.
Project Hub Technical Supporthubsupport@verra.org Report website bugs or technical issues in the Verra Project Hub.

Please include screenshots.
Verra Registryregistry@verra.org Ask questions about your existing Verra Registry account or how to open a new account.

Ask questions about credit issuances, labels, transfers, and retirements.

Please include your registry account ID and/or project ID.
MediaMedia@verra.org Contact a member of our media team.

Recent News
EventsEvents@Verra.org Invite a Verra staff member to your event.

View Upcoming Events

DISCLAIMER: Verra does not accept service of court documents by email.


Frequently Asked Questions


Questions Verra Cannot Answer

As Verra is an independent nonprofit organization that is responsible for certifying the impacts of environmental and social activities, we cannot respond to questions about the following topics:

  • Technical assistance in developing a carbon crediting project. Verra does not provide technical assistance to entities seeking to develop a carbon crediting project. If you require such assistance, you may wish to consider using the services of an organization with technical expertise in developing such projects.
  • Third-party costs to develop a project, such as project operations, monitoring, and fees payable to a Validation/Verification Body (VVB). These vary according to the individual circumstances of the project, and Verra does not track these costs.
  • Expected outcomes of requests for registration or issuance. All outcomes of requests for registration and issuance are communicated transparently on the Verra Registry.
  • Prices of carbon credits or other environmental or social instruments, investment rates of return, or other commercial matters, including whether or not to invest in crypto market activities.
  • Unsolicited requests for jobs, consultancy opportunities, or internships. Please check our Opportunities page.

Mailing Address

VERRA

1802 Vernon Street NW
Suite 1105
Washington, DC 20009
United States of America