Contact Us
Stakeholders
Please visit the Verra Project Hub for status updates regarding your existing Project.
For project-related questions, please email secretariat@verra.org and include the project ID in the subject line.
For information about your existing Verra Registry account, email registry@verra.org and include your registry account ID number in the subject line.
*Stakeholders who do not have access to the Verra Project Hub can email: secretariat@verra.org.
General Support
Verra is currently experiencing a high volume of enquiries. Prior to contacting us for general support, please review our frequently asked questions below and on the respective program pages (under “Programs”).
If you still have questions, email info@verra.org.
To ask about Verra’s Plastic Program, email plasticstandard@verra.org.
DISCLAIMER: Verra does not accept service of court documents by email.
Frequently Asked Questions
What is the Verra Registry? (includes the Registry Terms of Use)
How do I open a Verra Registry account?
Questions Verra Cannot Answer
As Verra is an independent nonprofit organization that is responsible for certifying the impacts of environmental and social activities, we cannot respond to questions about the following topics:
- Technical assistance in developing a carbon crediting project. Verra does not provide technical assistance to entities seeking to develop a carbon crediting project. If you require such assistance, you may wish to consider using the services of an organization with technical expertise in developing such projects.
- Third-party costs to develop a project, such as project operations, monitoring, and fees payable to a Validation/Verification Body (VVB). These vary according to the individual circumstances of the project, and Verra does not track these costs.
- Expected outcomes of requests for registration or issuance. All outcomes of requests for registration and issuance are communicated transparently on the Verra Registry.
- Prices of carbon credits or other environmental or social instruments, investment rates of return, or other commercial matters, including whether or not to invest in crypto market activities.
- Unsolicited requests for jobs, consultancy opportunities, or internships. Please check our Opportunities page.
Mailing Address
VERRA
1802 Vernon Street NW
Suite 1105
Washington, DC 20009
United States of America