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Overview Contact Us
We’re here to help you make a difference.
Whether you are new to navigating the voluntary carbon market, looking for guidance on our standards and programs, or exploring how your work can contribute to global sustainability goals, our team is ready to connect. Guided by our purpose to drive transformational action on climate change and sustainable development through high-integrity standards, we are committed to providing support grounded in integrity, trust, and lasting impact. Please reach out with your questions, ideas, or feedback.
| Team | Reason | |
|---|---|---|
| Client Relations | secretariat@verra.org | Ask general questions about developing a project or an existing project. Please include your project ID. |
| Project Hub Technical Support | hubsupport@verra.org | Report website bugs or technical issues in the Verra Project Hub. Please include screenshots. |
| Verra Registry | registry@verra.org | Ask questions about your existing Verra Registry account or how to open a new account. Ask questions about credit issuances, labels, transfers, and retirements. Please include your registry account ID and/or project ID. |
| Media | Media@verra.org | Contact a member of our media team. Recent News |
| Events | Events@Verra.org | Invite a Verra staff member to your event. View Upcoming Events |
Frequently Asked Questions
What is the Verra Registry? (includes the Registry Terms of Use)
How do I open a Verra Registry account?
Questions Verra Cannot Answer
As Verra is an independent nonprofit organization that is responsible for certifying the impacts of environmental and social activities, we cannot respond to questions about the following topics:
- Technical assistance in developing a carbon crediting project. Verra does not provide technical assistance to entities seeking to develop a carbon crediting project. If you require such assistance, you may wish to consider using the services of an organization with technical expertise in developing such projects.
- Third-party costs to develop a project, such as project operations, monitoring, and fees payable to a Validation/Verification Body (VVB). These vary according to the individual circumstances of the project, and Verra does not track these costs.
- Expected outcomes of requests for registration or issuance. All outcomes of requests for registration and issuance are communicated transparently on the Verra Registry.
- Prices of carbon credits or other environmental or social instruments, investment rates of return, or other commercial matters, including whether or not to invest in crypto market activities.
- Unsolicited requests for jobs, consultancy opportunities, or internships. Please check our Opportunities page.
Mailing Address
VERRA
1802 Vernon Street NW
Suite 1105
Washington, DC 20009
United States of America
DISCLAIMER: Verra does not accept service of court documents by email.