IT Support Engineer
Josh assists Verra’s IT team with mobilizing technology and help to manage our internet and information technology assets. He also supports Verra’s technology enablement and employee training programs and supports user provisioning, software licenses, and hardware and cloud applications. Josh regularly works with the software development team, internal users, and clients to improve application usability and performance. He is also responsible for reviewing and managing Microsoft 365 security alerts and assists in planning and implementing upgraded threat protection rollouts.
Josh has a Master’s degree in information technology management from Western Governors University and holds numerous IT certifications, including Microsoft 365 Modern Desktop Admin Associate, ITIL Foundation, CompTIA Network+, and CompTIA A+. Prior to joining Verra, Josh worked for Sterling Organization as a Senior IT Support Specialist. He currently resides in Florida.