As Operations Manager, Riana is responsible for managing office operations and business transformation initiatives both within the physical office and for employees around the globe.

Before joining Verra, Riana worked as a hospitality manager overseeing store logistics and daily operations while finishing her graduate degree. Riana has also spent time in the transportation logistics industry and has experience as an entrepreneur.

Riana is a Certified Scrum Master and has earned a Master of Business Administration with a concentration in Human Resource Management from Regent University and a Bachelor of Arts in History from the University of Maryland Baltimore County. In her spare time, Riana enjoys spending time with her son, her husband, and their two fur babies.