The world's leading voluntary GHG program

Complaints and Appeals Policy

Verra provides a Complaints and Appeals Policy that applies to all standards and programs managed by Verra.

All expenses, internal and external, incurred by Verra in handling complaints and appeals shall be paid by the entity filing the complaint or appeal. Prior to initiation of the handling process, Verra will inform the entity filing the complaint or appeal of its estimated handling cost. Where the outcome of a complaint or appeal is to overturn an earlier decision made by Verra, the entity filing the complaint or appeal will not be liable for covering such expenses.

Other Programs

Photo: Paul Vincent

Verified Carbon Standard

The VCS Program is the world’s leading voluntary program for the certification of GHG emission reduction projects

Learn More >
Photo: Darren Centofanti

Climate, Community & Biodiversity Standards

Supporting land use projects in addressing climate change, supporting local communities and smallholders and conserving biodiversity

Learn More >

Plastic Waste Reduction Standard

Plastic Waste Reduction Program The Plastic Waste Reduction Program (Plastic Program) enables robust impact assessment…

Learn More >