Complaints and Appeals Policy
Verra provides a Complaints and Appeals Policy that applies to all standards and programs managed by Verra.
All expenses, internal and external, incurred by Verra in handling complaints and appeals shall be paid by the entity filing the complaint or appeal. Prior to initiation of the handling process, Verra will inform the entity filing the complaint or appeal of its estimated handling cost. Where the outcome of a complaint or appeal is to overturn an earlier decision made by Verra, the entity filing the complaint or appeal will not be liable for covering such expenses.
Verra Launches Sustainable Development Verified Impact Standard
Verra recently launched the Sustainable Development Verified Impact Standard (SD VISta for short), which will help drive…
Press Release: New Standard Will Drive Finance to the Most Impactful Sustainable Development Projects
Washington, DC | 23 January 2019 | Today, the non-profit organization Verra — which developed…
SD VISta Pilot Project: Transformational Change of Land and Livestock Management
By John Holler Driving down the dirt roads that border South Africa’s Kruger National Park,…
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