Complaints and Appeals Policy
Verra provides a Complaints and Appeals Policy that applies to all standards and programs managed by Verra.
All expenses, internal and external, incurred by Verra in handling complaints and appeals shall be paid by the entity filing the complaint or appeal. Prior to initiation of the handling process, Verra will inform the entity filing the complaint or appeal of its estimated handling cost. Where the outcome of a complaint or appeal is to overturn an earlier decision made by Verra, the entity filing the complaint or appeal will not be liable for covering such expenses.
Verra Projects Open for Public Comment
Comments are invited from the public on the following projects…
Coming Soon: Streamlined Climate, Community & Biodiversity Program Documents
CCB Program document updates will introduce templates for project reporting and streamline joint use of the CCB and VCS Programs. Updated documents will be open for public comment in November.
Celebrating the Climate, Community & Biodiversity Program’s 100th Validated Project
Celebrating the over 100 Climate, Community & Biodiversity Program projects working around the world to create benefits for people and planet.